Training 116: Overview of the Prima.Law Dashboard & User Interface

🏠 The Main Dashboard

When you log in to Prima.Law, the first screen you’ll see is the Dashboard. Here’s what you can do from there:

πŸ“¦ Quick-Add Buttons

β€’ Use the β€œ+” icons to quickly create new contacts, cases, tasks, calls, and leads directly from the dashboard.

πŸ“… Alerts & Upcoming Items

β€’ View upcoming expiration dates (like work permits or parole documents).

β€’ See tasks due today, recently completed tasks, and cases assigned to you.

πŸ“° Product Announcements

β€’ Stay informed with the News Slider, where we share updates like:

β€’ New form releases

β€’ Product enhancements

β€’ Feature rollouts such as online filing support

πŸ“Œ You can minimize the slider if it’s in your wayβ€”but we recommend checking it regularly for important updates!

πŸ“ˆ Priority Date Summary

β€’ A snapshot of final action dates and filing dates helps you track priority cases.

β€’ Click through for a full list tailored to your firm.


πŸ“‚ Left-Hand Menu Navigation

The side menu gives you access to all major modules of Prima.Law. Here’s a breakdown:

πŸ” Smart Search Bar

β€’ Search by contact name, partial name, phone number, or email.

β€’ Matches from external CRMs like Cleo or PracticePanther also appear.

β€’ Jump to recently viewed contacts and cases with a click.

πŸ“‹ Case Management Board

β€’ Visualize all open cases in one place with drag-and-drop functionality.

β€’ Great for tracking progress and managing workloads.

πŸ‘₯ Contacts & Leads

β€’ Use smart tables to filter, sort, group, and tag contacts.

β€’ In the Leads module, manage incoming leads from:

β€’ Your website

β€’ Zapier integrations

β€’ Admin panel forms

βœ… Tasks & πŸ“ž Calls

β€’ Organize tasks by status (Pending, Completed, etc.).

β€’ Record and assign incoming phone calls just like tasksβ€”great for tracking client communication.

πŸ“† Calendar

β€’ View appointments and sync your Google Calendar.

β€’ See expiration dates tied to key immigration documents (e.g., visas, green cards, work permits).

πŸ› οΈ Custom Roles

Perfect for immigration attorneys:

β€’ Add interpreters, friends of the court, prosecutors, opposing or co-counsel attorneys, and judges to auto-fill relevant form fields.

πŸ’³ Billing Module

β€’ Manage invoices, transactions, payment plans, and other financial data from one place.

πŸ“Š Analytics

β€’ Run efficiency and performance reports to measure firm productivity.

🌐 Immigration Tools & USCIS Receipts

β€’ Access useful links for immigration resources.

β€’ View and manage all USCIS receipt numbersβ€”track updates and keep clients informed.


πŸ” Top Menu Features

πŸ†˜ Help Menu

Links you to:

β€’ Chat support

β€’ Help articles

β€’ Report issues

β€’ Schedule calls

(See our separate Support Help Guide for more details)

☎️ Calls, βœ… Tasks, πŸ”” Notifications

β€’ View calls or tasks assigned to you

β€’ Use the Notification Center to track firm-wide activity:

β€’ Client portal logins

β€’ Calendar events

β€’ Contact and case changes

β€’ Task completions

β€’ USCIS receipt updates


πŸ‘€ User Menu Options

Accessible in the top-right corner of your screen:

β€’ Admin Panel (visible only to admins)

β€’ Edit Profile & Change Password

β€’ Toggle Dark Mode

β€’ Chatbot On/Off

β€’ Log Out

πŸ” If you’re not listed as an administrator but need access, please contact the main account holder at your firm.


🎯 Summary

FeatureDescription
Dashboard WidgetsQuickly add new items & monitor key activities
Left MenuNavigate to contacts, cases, leads, billing, and more
Search BarLocate clients by name, phone, or email
Smart TablesFilter and organize data across modules
Top MenuAccess tasks, calls, notifications, and help
User SettingsAdmin controls, dark mode, profile updates, logout

Last updated byJames