Training 109: Printable Questionnaires

Using Printable Questionnaires for Client Collaboration in Prima.Law

When working with clients who may not be comfortable using the Client Portal, email, or text messages, Prima.Law offers another solution: Printable Questionnaires. These questionnaires are pre-designed forms tailored to specific case types, such as the I-130 or I-130A, and can help you gather client information effectively.

What Are Printable Questionnaires?

Printable Questionnaires are pre-filled or blank forms that you can print and provide to clients. They allow clients to review and complete the necessary information at their own pace and return the completed form to your office. This method is ideal for clients who:

  • Prefer paper-based communication.
  • Don’t have access to digital tools like email or the Client Portal.
  • Need additional time to gather information before completing the form.

How to Use Printable Questionnaires

  1. Locate the Questionnaire in the Case:
    • Open the client’s case in Prima.Law.
    • Scroll to the bottom of the case details page to find the I-130 Printable Questionnaire (or other applicable questionnaires for the case).
  2. Customize the Questionnaire:
    • Assign the roles in the case (e.g., Petitioner and Beneficiary for an I-130 case).
    • Update any pre-filled information in Prima.Law. For example, assign “Susanna” as the Petitioner and “Stephen” as the Beneficiary.
    • Open the questionnaire to review the details and ensure accuracy.
  3. Print the Questionnaire:
    • Print the questionnaire directly from Prima.Law.
    • Provide the printed document to your client during an office visit or mail it to them if necessary.
  4. Client Completes the Questionnaire:
    • Clients can take the questionnaire home, review it, and fill in any missing details.
    • Encourage clients to use the questionnaire as a guide to gather accurate information, such as immigration history, family details, and address history.
  5. Input the Data into Prima.Law:
    • Once the client returns the completed questionnaire, manually enter the information into Prima.Law.
    • Use the questionnaire to cross-check and ensure all necessary fields are completed before submitting the case.

Benefits of Printable Questionnaires

  1. Flexibility for Clients:
    • Clients can complete the form at their convenience, especially if they need to gather additional information.
  2. Streamlines Data Collection:
    • Ensures all information is consolidated in one place, saving time during client interviews.
  3. Improves Accessibility:
    • Makes it easier for clients who are less tech-savvy to participate in the process.

Additional Options for Client Collaboration

  • Text Messages:
    • For small updates or additional information, clients can send text messages, which can then be added to Prima.Law.
  • Client Portal:
    • When clients are ready to transition to digital tools, encourage them to use the Client Portal for uploading documents and filling out forms.

Final Thoughts

Printable Questionnaires provide a practical alternative for clients who prefer paper-based communication. By giving clients the option to complete forms at home, you can enhance collaboration and keep cases moving forward efficiently. While manual data entry is required when these forms are returned, this method ensures you have all the necessary details in one place, saving time in the long run.

Start using Printable Questionnaires today to enhance your client collaboration process in Prima.Law!

Last updated byJames